Rockwell Automation - ENGR, FIELD SUPPORT

At Rockwell Automation, we recognize your career path is as individual as you are. And whether you are considering joining us early in your career or you have been in the workforce for years, our priority is to help you meet your professional goals.
 
Career opportunities at Rockwell Automation are diverse and range from product development and engineering to marketing, sales, operations and business support.

Position Summary
Responsible for requirements gathering, design, technical leadership, and participation in the implementation/validation of automation equipment, process control systems, utilities, and laboratory equipment in a wide variety of industries.

Participates in the establishment, measurement, and achievement of customer satisfaction metrics.

Plans and coordinates technical design and engineering implementation of project validation/automation work.

Customer contact for commercial and technical issues and activities.

Resolution of commercial and technical issues. Frequently serves as the primary customer interface on designated projects.

Project resource needs identification: Project costs, manpower, hardware and software. Project scheduling and project tracking. Management and reporting of project revenue cost and gross margin.

Occasionally performs project management function for customer projects, including commercial responsibility as well as technical.

Responsible for providing leadership of project engineering teams, contract employees, and project support personnel.

Develops protocols with test scripts as required for installation, operational, and performance qualification activities in support of client validation effort.

Develops and writes documentation as required by client’s validation/automation program: validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.
• Executes and documents qualification testing for client validation and software application effort.
• Works with project team to efficiently deliver validation services as an integral part of client projects.
• Conducts statistical analysis of testing results and process anomalies and documents as required.
• Provides updates to project manager/leader or project/senior engineer pertaining to status of activities, performance to schedule and performance to budget for own activities.
• May participate in proposal development activities.
• Frequently interacts with customer personnel.
• Supports an environment conducive to successful team interaction.
• Interacts with project management, hardware design, purchasing, and assembly personnel in support of project efforts.
• Obtains product technical information from other business units of RA as required.
• Supports an environment conducive to customer satisfaction.
• Builds relationships at the technical level of Rockwell customers.
• Responsible for meeting schedule, engineering hours and customer satisfaction targets.
• Responsible for following all applicable corporate, company, governmental and regulatory policies and procedures as appropriate for this position.

Works on issues of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Minimum Qualifications
10 years industry experience, BS degree in EE, EET or equivalent. In-depth RSLogix 5\500\5000 and ControlLogix programming experience. In-depth RS View 32 and FT View ME\SE programming experience. EtherNet\IP experience required. Commissioning and Startup of automation systems required.
Experience in Automation in the Pharma industry a plus!
Location: Indianapolis, IN
http://www.applytracking.com/track.aspx/4d2nT








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