Social Media Community Manager
DETAILS
Location: Abuja /Full-time
Industry: Advertising / Marketing / Comms
Specialization Marketing / Advertising /
Communications,
Minimum Qualification Degree
Required Experience 1 - 3 years
Application Deadline 2014-09-30
An Advertising / Marketing / Communications company needs
the service of a qualified candidate to fill this position.
JOB DESCRIPTION
The Community Manager is an appointed administrator for
our corporate social media communities (i.e. Facebook Page etc). He (or she) is
responsible for moderating User Generated Content that appears and escalating
any issues to the appropriate team member. This position will be a part of the
digital team and will work to manage the company's social media presence,
community and content across a variety of platforms.
RESPONSIBILITIES
- Manage all platforms (FB, Twitter, LinkedIn, YouTube, etc.)
- Engage with fans (answer questions, providing support, etc)
- Curate and disseminate user-generated content
- Act as liaison to support team as needed
- Report violations to compliance
- Research and identify upcoming trends
- Identify emerging technologies and platforms
- Engage with blog commenters
- Use metrics to drive content decisions
REQUIREMENTS
2 to 3 years of experience managing social media
platforms or communities for brands
Minimum of a degree in communications, marketing,
advertising, public relations, media studies, business and/or related fields
would be an added advantage
We are looking for someone who can thrive in a fast-paced
environment! Must have a strong attention to detail but still be able to see
the big picture.
Actively participates in a wide variety of social media
activities such as blogging, community development and management, social
bookmarking, commenting, etc.
Understanding of popular social networks – design,
functionality, users
Demonstrated ability to produce community management
guidelines and documents that reflects the holistic understanding and
implementation of the role of social media and its effects.
Proficiency in PowerPoint and presentation tools and
skills.
Proficiency in social listening tools
Exceptional communication skills
Very high attention to detail.
Excellent verbal, written, and presentation skills.
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