INTERSWITCH - Unit Head,Technical Support

Job Title:                                    Unit Head,Technical Support

Job Objective/ Purpose of Job: Provide direction for the technical field support team for payment &                                                             financial services. Timely resolution of technical incidents across product                                                       installations

Qualification:                              Bsc. Comp. Sci.
Experience:                                 3yrs - above in a similar function
Required Skills:                          Knowledge of postilion, SQL , Oracle, Troubleshooting

Job Title:                                     Project Implementation Engineer
Job Objective/ Purpose of Job:  Ensure timely & professional deployment of electronic payment                                                                     solutions.Provides technical expertise & support to other internal                                                                   business and technical departments.Provides support and maintenance                                                           for applications deployed to corporate clients and banks on the switch                                                           network
Education Qualification:              Bsc. Comp. Sci. or Engineering
Experience:                                  1 - 2yrs
Required Skills:                           Project & Application Implementation, Support, Database                                                                           Administration


Job Title:                                        Corporate Infrastructure & User Support Engineer

Job Objective/ Purpose of Job:      Builds and provides technical support of virtualised and physical                                                                    servers, server and storage administration, Back up of corporate                                                                   servers, enterprise domain administration including email and                                                                         messaging infrastructure and user support

Education Qualification:                 Computer or Electrical and Electronics Engineering
Experience:                                     3yrs - above in a similar function
Required Skills:                              Visualization, Exchange ,Network and Capacity Planning, Unified                                                                  communications administration, Network management and                                                                            troubleshooting, Use of network management tools and test                                                                          equipment, Hardware configuration


 Job Title:                                       Sales Executive , Retail Solutions

Job Objective/ Purpose of Job:    Sales of business solutions and services to target markets/customer                                                                base. Grow the merchant and customer touch point network into the                                                            largest multi-channel network in Africa

Education Qualification:                    Bsc in any discipline
Experience:                                        2 yrs - above
Required Skills & Competencies:    Sales, Marketing, Client Engagement & Management, 
                                                            Negotiation, Time & People Management, Presentation


Job Title:                                            Solution Support Officer

Job Objective/ Purpose of Job:         Provide customers with the best quality support and maintenance                                                                    services ensuring the use of up to date innovation in technology and                                                              services management

Education Qualification:                   BSc. Computer Science/Eng or any related field
Experience:                                      1-2 years in Epayment/ technical support
Required Skills & Competencies:  Technologies:Cisco,Microsoft,IMS, SQL


Job Title:                                             Product Manager
Job Objective/ Purpose of Job:           Define the products(Reward Money,Tipping Point,GiftCard and                                                                   Loyalty Solution) vision,strategy & raodmap
Education Qualification:                      BSc. Computer Science/Eng or any related field
Experience:                                          1-3years in similar function
Required Skills:                                   Product Management,Information Gathering,Project                                                                                     Management,Analytical Skills
  
Job Title:                                                System Management Officer
Job Objective/ Purpose of Job:             Provide accurate & proactive monitoring of processes and                                                                           services on the Interswitch Network.
Education Qualification:                        BSc. Computer Science/Eng or any related field
Experience:                                            1-2 year in similar function
Required Skills:                                     Basic Microsoft Windows Administration and Operating                                                                               systems;Basic MSSQL Administration

Job Title:                                              HR Advisory Business Partner
Job Objective/ Purpose of Job:           To provide the interface between HR and line management to                                                                       embed a strategic approach to human resource development and                                                                   management that results in more effective front line                                                                                       delivery.Manage training, development and performance                                                                                management programs for employees, offering a way of                                                                               developing skills, enhancing productivity and quality of work,                                                                         building worker loyalty to the firm, and most importantly, increasing                                                               individual and organizational performance to achieve business                                                                       results
Education Qualification:                      A good degree in the Humanities or any other relevant or related                                                                   field of study from an accredited University
Experience:                                          3 - 5 years minimum experience in a similar function

Required Skills:                                    Administrative processes and policies ,Computer & Internet                                                                          research skills, independent judgement, facilitation, training, &                                                                      interviewing skills, provides clear & unbiased information etc


Job Title:                                       Business Partner - Shared Services
Job Objective/ Purpose of Job:    Provides value added support and advisory services (Recruitment,                                                                Resource Planning, Training &Development, Induction and Employee                                                            Engagement) to business lines for overall business success.
Education Qualification:              A good degree in the Humanities or any other relevant or related field of                                                       study from an accredited University.
Experience:                                  3 - 5 years minimum experience in a similar function
Required Skills:                

                                             Trend analysis, Process Mgt, Recruitment & Manpower planning,                                                                 organisational design and development, Performance Mgt, Labour and                                                                      employment law, creativity, getting result , emotional intelligent etc


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