Field Support Engineer (Rigger) at Internet Solutions Nigeria Limited (ISN) – Lagos
Are you an experienced network technician with a passion for telecommunications, field operations, and infrastructure deployment? Internet Solutions Nigeria Limited (ISN) is currently recruiting qualified candidates for the position of Field Support Engineer (Rigger) in Lagos State.
About Internet Solutions Nigeria Limited (ISN)
Internet Solutions Nigeria Limited (ISN) is one of Nigeria's leading connectivity and technology service providers. Established in 1997, the company delivers internet connectivity, network infrastructure, and managed technology solutions to businesses, institutions, and residential clients across Nigeria and West Africa.
Job Title
Field Support Engineer (Rigger)
Location
Victoria Island, Lagos
Employment Type
Full-Time
Job Summary
The successful candidate will be responsible for installing, maintaining, and troubleshooting network infrastructure at customer locations. The role involves working on telecommunications towers and masts, configuring network equipment, conducting site surveys, and ensuring seamless service delivery to clients.
Applicants should be physically fit, technically skilled, safety-conscious, and willing to travel when required.
Key Responsibilities
Network Installation and Configuration
- Install and configure routers, switches, wireless radios, and fiber connectivity equipment.
- Deploy and commission network infrastructure at customer locations.
- Support the implementation of wireless and broadband connectivity solutions.
Tower Climbing and Rigging
- Perform rigging activities on communication towers and masts.
- Install antennas, radio equipment, and associated accessories.
- Follow approved safety procedures while working at height.
Maintenance and Troubleshooting
- Diagnose and resolve network faults, connectivity issues, and equipment failures.
- Carry out preventive and corrective maintenance on deployed infrastructure.
- Ensure minimal downtime and quick fault resolution.
Site Surveys
- Conduct RF site surveys and line-of-sight assessments.
- Gather technical information needed for successful installations.
- Recommend suitable deployment solutions based on survey findings.
Customer Support
- Provide technical assistance and on-site support to clients.
- Maintain a high level of customer satisfaction.
- Offer basic user guidance where necessary.
Documentation
- Prepare installation reports and maintenance records.
- Document troubleshooting activities and site visits.
- Keep accurate records of equipment and network configurations.
Requirements
Interested candidates should possess:
- Degree or Diploma in Electrical/Electronics Engineering, Computer Science, Information Technology, or a related discipline.
- Between 1 and 3 years of experience in an ICT, ISP, telecommunications, or network support environment.
- Good understanding of:
- TCP/IP Networking
- Routing and Switching
- VLAN Configuration
- OSI Model
- Wireless Networking Technologies
- Ability to troubleshoot network-related issues effectively.
- Strong communication and customer service skills.
- Willingness to work at heights and travel to project locations.
- Professional certifications such as CCNA will be an added advantage.
- Tower climbing or rigging certification is desirable.
Why Join ISN?
Working with ISN provides an opportunity to:
- Build a rewarding career in telecommunications and networking.
- Gain practical experience with modern ISP technologies.
- Work on large-scale connectivity projects.
- Develop advanced field engineering and infrastructure deployment skills.
- Collaborate with experienced technology professionals.
How to Apply
Interested and qualified candidates should submit their application through the official recruitment channel provided by Internet Solutions Nigeria Limited.
Application Deadline: Not Specified.
Final Note
This opportunity is ideal for network engineers, telecommunications technicians, and rigging professionals seeking hands-on experience in the ISP and connectivity industry. Candidates who possess strong technical skills and are comfortable working in field environments are encouraged to apply promptly.
